As summer approaches, Etihad Airways, the national carrier of the United Arab Emirates, is gearing up for one of its busiest travel seasons ever, expecting more than seven million passengers at Abu Dhabi’s Zayed International Airport. Known for its world-class hospitality and advanced facilities, Etihad is urging travelers to plan ahead and utilize its smart travel tools for a seamless airport experience.
Shaeb Alnuaimi, Director of Airport Operations at Etihad Airways, highlighted the excitement and readiness of the airline, stating, “We are delighted to welcome millions of guests at Zayed International Airport this summer, many of whom will embark on popular seasonal routes to Malaga, Antalya, Santorini, Nice, and Mykonos. Our priority remains ensuring every passenger experiences unmatched comfort, safety, and exceptional service at every step.”
Streamlined Flight Information and Updates
With the summer surge expected, Etihad emphasizes the importance of staying informed about flight statuses and updates. Guests can conveniently manage their bookings through the airline’s official website, etihad.com, or via the Etihad Airways mobile app. The platform provides real-time flight details, seat selections, booking modifications, and other essential travel services.
Early Check-in Solutions to Avoid Queues
Given the peak travel period, Etihad recommends passengers arrive at least four hours prior to departure to ensure a smooth process. Additionally, Etihad offers multiple convenient check-in methods:
- Online Check-in: Opens 30 hours before flight departure via the airline’s website or mobile app. Passengers can subsequently use automated self-service bag drop facilities at Zayed International Airport, enabling baggage tagging and boarding pass collection in under a minute.
- Off-airport Check-in Facilities: To alleviate airport congestion, guests have access to various off-airport check-in points across Abu Dhabi:
- Abu Dhabi Cruise Terminal: Open 24 hours
- The Fountains at YAS Mall: Operating from 10 am to 10 pm
- Mussafah Facility: Located at 38 Al Arzaq Street, behind Al Madina Hypermarket, open from 10 am to 10 pm
- Al Ain Check-in: Situated at Lulu Hypermarket Kuwaitat, Shakhboot Bin Sultan Street, open from 10 am to 10 pm
Exclusive Home Check-in and Arrival Services
For travelers seeking maximum convenience, Etihad offers premium home check-in services through MORAFIQ, available up to five hours before departure. This exclusive service includes luggage check-in, seat selection, and boarding pass delivery at the passenger’s doorstep, starting at AED 185.
Upon returning to Abu Dhabi, guests can enjoy a hassle-free experience with Etihad’s Land & Leave service. Passengers can immediately proceed to their final destination, with luggage delivery arranged within three hours of landing. Bookings for these services can be conveniently made via the MORAFIQ app or official website.
Enhancing Comfort with Additional Travel Options
Passengers can enhance their flying experience by pre-purchasing additional travel options. Etihad ofrs seeking additional comfort can pre-purchase premium services through the airline’s website. Economy Extra Legroom seats and Neighbour-free Seats can be reserved up to 72 hours in advance. Additionally, lounge access at Etihad’s First and Business Class Lounges can be purchased up to 90 minutes before departure, providing guests with a relaxing pre-flight experience.
Comprehensive Baggage Guidelines
To streamline airport procedures, Etihad Airways emphasizes clear guidelines on baggage allowances:
- Economy Class: 7kg carry-on luggage
- First and Business Class: 12kg carry-on luggage
- Maximum cabin baggage dimensions: 56cm height, 36cm depth, 23cm width
Extra checked baggage can be purchased online at competitive rates via Etihad’s website or mobile application before travel.
US Pre-clearance Facility
Guests traveling to the United States benefit significantly from Abu Dhabi’s US Customs and Border Protection (CBP) Preclearance facility, streamlining entry into the US. Travelers must arrive at Terminal A at least four hours prior to departure. First, Business, and Residence passengers should reach the CBP facility 90 minutes before flight departure, while all other travelers must arrive two hours in advance.
With strategic enhancements and valuable resources at their fingertips, Etihad Airways passengers can look forward to stress-free travel experiences this summer, reinforcing Abu Dhabi’s reputation as a premier international travel hub.
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