Courtyard by Marriott Surat begins an exciting chapter as it welcomes Dhiraj Bhagat as its Food and Beverage Manager. The hotel stands among the leading business and leisure properties in Gujarat. The city hosts a growing number of travelers who seek comfort, reliability and great dining experiences. Dhiraj brings strong operational skills and deep industry knowledge to this vibrant destination. His arrival supports the hotel’s long-term plans to raise service quality and enrich guest experiences.
He enters this role with over ten years of experience across major Marriott hotels in India. His background includes work at both leisure resorts and high-volume business hotels. This experience helps him understand guest expectations across many travel segments. His leadership style centers on teamwork, direct communication and hands-on involvement. This approach supports his goal to create consistent dining experiences that match Marriott’s global standards.
A Strong Career Built Across India
Dhiraj built an impressive career through positions in several well-known Marriott properties. He strengthened his leadership skills at Goa Marriott Resort & Spa, Courtyard by Marriott Bilaspur and Courtyard by Marriott Agra. He also contributed to operations at Indore Marriott Hotel and Jaisalmer Marriott Resort & Spa. Each property offered unique challenges. He managed diverse guest profiles, seasonal demands and varied culinary expectations. These experiences shaped a strategic mindset that supports efficient operations.
He most recently served as Assistant Food and Beverage Manager at Surat Marriott Hotel. He handled multi-outlet operations and guided teams through daily service challenges. He ensured smooth coordination between kitchen staff, service teams and event planners. This experience helped him understand the pulse of Surat’s hospitality market. He now uses this knowledge to uplift the dining experiences at Courtyard by Marriott Surat.
Dhiraj also studied market trends and consumer behavior during his earlier roles. He gained insight into changing preferences among travelers who seek healthier menus, quicker service and stronger regional influences. He now uses these insights to shape fresh strategies for the hotel.
A Focus on Dining Excellence
Dhiraj now oversees all food and beverage functions at Courtyard by Marriott Surat. The hotel caters to business travelers, families and long-stay guests. These groups demand reliable service, quick responses and consistent food quality. Dhiraj works closely with his team to refine these expectations. He holds daily briefings, monitors guest feedback and tracks operational flow. These efforts help him identify areas that need improvement.
He also supervises banquets and large events. Surat remains a strong hub for corporate gatherings and social functions. Dhiraj designs tailored menus and structured service plans to meet the needs of these events. He trains his staff to handle fast-paced service with confidence. His methods boost efficiency and help the hotel maintain strong guest satisfaction scores.
The hotel plans to introduce fresh menu concepts inspired by Gujarat’s food culture. Seasonal produce, regional spices and local inspirations shape future menu plans. Dhiraj believes that guests enjoy food that reflects the identity of the city. He also works with chefs to design wellness-focused options. This supports rising interest in balanced meals among modern travelers.
Building a High-Performing Team
Dhiraj’s leadership style focuses on people. He builds trust through open communication and strong mentorship. His team feels encouraged to share ideas and improve skills. He conducts regular training sessions and skill-building workshops. These sessions help his team stay updated with Marriott’s global service standards.
He believes that great hospitality begins with a motivated team. He guides his staff to understand guest behavior, service flow and menu knowledge. He also coaches new associates through hands-on learning. His goal is to help each team member grow into stronger hospitality professionals.
The hotel’s General Manager, Hemang Parmar, appreciates Dhiraj’s leadership qualities. He values Dhiraj’s ability to motivate teams and drive consistent improvement. This alignment supports the hotel’s mission to deliver warm and dependable hospitality.
Enhancing Guest Experience Through Smart Strategies
Dhiraj adopts a clear strategy for operational growth. He studies guest patterns, peak hours and event demands. This helps him adjust staffing levels and streamline service processes. These steps reduce delays and improve overall dining flow.
He plans new food promotions that highlight festivals, seasons and regional themes. These promotions attract both hotel guests and local residents. This strategy strengthens the hotel’s connection to the city. Marriott properties often rely on strong community engagement. Dhiraj helps Courtyard by Marriott Surat follow this global direction.
He also focuses on revenue growth. He introduces targeted offerings for corporate clients, long-stay guests and weekend travelers. These offerings combine dining value with personalized service. They help the hotel build loyalty and increase repeat visits.
A Promising Future for Courtyard by Marriott Surat
The appointment of Dhiraj Bhagat marks a positive step for Courtyard by Marriott Surat. His experience, energy and strategic mindset support the hotel’s growth. The hotel expects stronger dining performance and higher guest satisfaction under his leadership.
Guests will soon enjoy fresh menus, improved service flow and a warm dining atmosphere. The team gains new confidence through his guidance. The hotel strengthens its reputation as one of Surat’s most reliable hospitality destinations.
Courtyard by Marriott Surat now moves into a promising phase. With Dhiraj leading food and beverage operations, the hotel stands ready to deliver memorable experiences for every traveler who enters its doors.
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