In a resounding endorsement of its values-led leadership and inclusive workplace culture, Hilton has once again been named India’s No.1 Great Place to Work for 2025—its third consecutive year holding the top spot. This prestigious honor, awarded by the global authority on workplace culture, Great Place to Work®, reinforces Hilton’s exceptional standing not just within the hospitality sector but across all industries in India.
Among nearly 1,900 organizations surveyed, Hilton emerged as the highest-ranked company, becoming the only hospitality brand in India to achieve the top honor for three years in a row. The accolade highlights Hilton’s steadfast commitment to employee wellbeing, innovation, leadership development, and diversity—core pillars of a thriving, purpose-driven culture.
A Purpose-Driven Culture that Puts People First
Hilton’s enduring success as a workplace stems from its core philosophy: hospitality begins with its people. At the heart of Hilton India’s workplace excellence is a people-first approach, where 4,200 team members are not only encouraged to grow but empowered to lead with authenticity and care.
According to Zubin Saxena, Senior Vice President and Regional Head of Hilton South Asia, “To be recognized as India’s No.1 workplace for the third year is a humbling testament to our people-first mission. We believe purpose and passion go hand in hand, and this recognition reflects how deeply our teams live out our values of hospitality, inclusion, and growth.”
Measured Excellence: What Makes Hilton Great
The Great Place to Work® assessment combines two major elements: the Trust Index™ Survey and the Culture Audit™. Hilton’s stellar scores in both dimensions underscore a consistently positive employee experience marked by trust in leadership, transparency, professional growth, and wellbeing.
Sabu Raghavan, Vice President of Human Resources for Hilton South Asia, highlights, “Our success lies in a balance of structured systems and flexible empowerment. We don’t just talk about culture—we invest in it through every hiring, training, recognition, and wellbeing initiative we offer.”
Recognition & Reward Culture
A defining feature of Hilton’s workplace strategy is its extensive recognition programs. These include flagship initiatives like:
- CEO Light & Warmth Award – Hilton’s highest honor for outstanding team members
- Hospitality Heroes – Celebrating frontline excellence
- Thrive Sabbatical – Paid time off for employees pursuing meaningful personal or community missions
Other recognition initiatives such as Team Member Appreciation Week and International Housekeeping Week ensure that appreciation is institutionalized and visible. These programs cultivate loyalty, elevate morale, and reflect a culture where people feel truly seen and valued.
Investing in Growth and Wellbeing
Hilton goes far beyond traditional employment benefits, building a holistic ecosystem for personal and professional development. Programs such as Thrive@Hilton, Lead@Hilton, and Hilton University offer learning, mentorship, and mental health resources for employees at every career stage.
Through the Care for All initiative, Hilton supports employees caring for family members with accessible resources and leave flexibility. The Intellect app provides round-the-clock mental health tools, and the “It’s OK” campaign promotes work-life balance with open conversations around emotional wellness.
From physical health benefits to career upskilling, Hilton ensures that its people have everything they need to succeed inside and outside the workplace.
Leading Diversity and Inclusion in Hospitality
Inclusion is not a trend at Hilton—it’s a foundational value. Hilton India is recognized for building an inclusive workplace that embraces all identities, backgrounds, and perspectives.
Initiatives supporting women, LGBTQIA+ inclusion, and cultural equity are embedded across operations. In 2024, Hilton was also named one of the Best Workplaces for Women in China, with similar recognitions expected across Asia Pacific in 2025. Within India, the company offers leadership development tracks and mentorship programs for women to excel in senior roles.
Hilton’s Global Workplace Leadership
Hilton India’s accolade is part of a larger global success story. In 2025, Hilton was also named the No.1 World’s Best Workplace by Great Place to Work® and Fortune, reaffirming the company’s commitment to excellence in more than 120 countries.
In the Asia-Pacific region, Hilton earned top rankings in Japan, Vietnam, Philippines, Korea, and placed first in Bahrain, Kuwait, and Peru. This global consistency in recognition highlights the strength of Hilton’s universal culture and its ability to adapt, respect, and support local teams worldwide.
Technology, Guest Satisfaction, and Sustainability
Hilton’s people-first culture extends beyond its team members to its guests. The company continues to innovate guest experiences with tools like Digital Key Share, automated room upgrades, and confirmed connecting room booking. The Hilton Honors program—serving more than 218 million members globally—offers exclusive benefits and digital control through its mobile app, allowing seamless check-in, room selection, and stay personalization.
Additionally, Hilton’s leadership in sustainability is evident in its inclusion in the Dow Jones Sustainability Indices. With initiatives around energy efficiency, ethical sourcing, and plastic reduction, Hilton is proving that hospitality can be both luxurious and environmentally responsible.
Conclusion: Hilton is Defining the Future of Work in Hospitality
Hilton’s recognition as India’s No.1 Great Place to Work for the third consecutive year underscores the brand’s deep-rooted values and long-term investment in people. As Hilton continues to redefine hospitality excellence with innovation, diversity, and empathy, it also sets a global benchmark for what a truly great workplace should look like.
Whether in a guest suite or a team meeting, Hilton’s impact is felt where it matters most—through care, connection, and purpose.
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