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JW Marriott Golfshire Welcomes New Operations Director

 JW Marriott Bengaluru names Chaitanya Sharma as Director of Operations, leveraging 17 years of luxury hospitality experience to enhance guest journeys.

Marriott

JW Marriott Bengaluru Prestige Golfshire Welcomes Chaitanya Sharma as Director of Operations to Lead Luxury Hospitality Excellence

JW Marriott Bengaluru Prestige Golfshire Resort & Spa has appointed Chaitanya Sharma as its new Director of Operations, reinforcing its position as a leading luxury destination in India. Backed by more than 17 years of experience in premier hospitality roles across India and the UAE, Sharma’s appointment aligns with the resort’s continued commitment to delivering elevated guest experiences and operational excellence.

Set amidst the scenic beauty of Nandi Hills with views of the championship Prestige Golfshire course, the resort is one of Bengaluru’s top destinations for luxury getaways, events, and wellness retreats. The addition of Sharma to its leadership team marks a strategic move to further refine the resort’s already celebrated service ethos.

A Proven Track Record in Elite Hospitality

Chaitanya Sharma’s career spans leadership roles in globally recognized hospitality brands including The Oberoi Group, Five Palm Jumeirah Dubai, BNBME Holiday Homes by Hoteliers, and Four Seasons Hotel at Embassy One, Bengaluru. His journey began with The Oberoi Group, where he cultivated a strong foundation in luxury service and front office operations in both India and the UAE.

At Four Seasons Hotel Bengaluru, Sharma served as Director of Rooms, where he was instrumental in executing guest-centric initiatives that elevated the hotel’s profile as one of the city’s top luxury accommodations. His role involved streamlining daily operations, enhancing service efficiency, and boosting guest satisfaction through strategic leadership.

A Vision for Operational Excellence

In his new capacity at JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Sharma will oversee all operational departments including housekeeping, food and beverage, front office, and spa services. His primary focus will be on delivering seamless service, fostering team cohesion, and implementing innovations that enrich the overall guest journey.

Speaking about the appointment, Ronan Fearon, General Manager of JW Marriott Bengaluru Prestige Golfshire Resort & Spa, remarked:

“We are delighted to welcome Chaitanya to the team. His depth of experience and passion for creating elevated guest journeys make him the perfect fit to lead operations at our resort.”

Sharma is known for his strategic foresight, but also brings a hands-on, collaborative approach to leadership. He emphasizes the importance of teamwork and personalized service—principles he believes are essential in today’s evolving luxury travel market.

A Premier Luxury Destination in South India

Situated just 20 minutes from Kempegowda International Airport, JW Marriott Bengaluru Prestige Golfshire Resort & Spa offers panoramic vistas of the Devanahalli countryside. The resort features 301 rooms, suites, and villas, a signature Quan Spa, multiple fine dining options, and India’s first JW Garden experience that integrates sustainability and local produce into the guest stay.

The resort has also gained acclaim as a top venue for destination weddings and corporate retreats, drawing both domestic and international guests. With Sharma at the helm of operations, the resort is poised to further enhance its reputation by blending local charm with world-class service standards.

A Strategic Focus on Innovation and Guest Personalization

Chaitanya Sharma’s appointment comes at a time when India’s luxury tourism sector is expanding rapidly. According to the India Brand Equity Foundation (IBEF), the country’s hospitality industry is expected to grow to $125 billion by 2027, driven by rising disposable incomes, evolving traveler preferences, and increased demand for personalized experiences.

With his strong background in implementing guest-centric technologies and service innovations, Sharma is expected to play a key role in aligning the resort’s operations with new-age luxury hospitality trends.

Leadership That Inspires and Empowers

One of Sharma’s core strengths lies in team building and talent development. His leadership philosophy revolves around mentoring teams to deliver service that’s not just efficient but also emotionally engaging. His past teams have consistently ranked high in employee satisfaction and guest loyalty metrics.

At JW Marriott Bengaluru, his immediate goals include optimizing daily operations, boosting departmental synergies, and creating memorable experiences that align with the resort’s brand promise: “Live Exquisitely.”


About JW Marriott Bengaluru Prestige Golfshire Resort & Spa:
Located in the heart of the Prestige Golfshire estate, this flagship Marriott resort blends natural beauty with modern luxury. It boasts a full-service spa, private villas with plunge pools, a championship golf course, and signature experiences that reflect the heritage and elegance of Karnataka. Whether for leisure, weddings, or business, the resort offers a holistic escape just outside Bengaluru.

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