Emirates has unveiled its refurbished Rome retail outlet, introducing its redesigned travel store concept to Italy for the first time. Located in the EUR business district, the premises offer face-to-face assistance with itineraries, airline products and additional services. The store also provides dedicated consultations for customers whose journeys require more detailed planning. Premium passengers, frequent
Mindtrip has launched a Personal Travel Assistant designed to remember traveller preferences and apply them across different journeys. Announced on 30 September 2026, the service combines personalised research with AI agents that monitor relevant travel information beyond individual conversations. The San Francisco-based platform says its assistant can consider budgets, interests, travel companions and previous journeys
Seychelles is bringing digital assistance into holiday research through Koko, an AI travel assistant available on its destination website. The tool helps visitors explore accommodation, attractions and activities, offering another starting point for planning an island escape. Its published role centres on information and recommendations. Available documentation does not establish that Koko completes bookings, processes
Human expertise remains a powerful influence on holiday bookings despite the rapid adoption of artificial intelligence across the travel industry. A North American survey commissioned by small-group adventure company Explore Worldwide found that 78% of travellers were more likely to reserve a holiday when experts with direct destination experience created the itinerary. The findings suggest
Safari Portal is positioning its unified travel planning and guest management system as a timely digital solution for travel advisors, tour operators, and destination management companies seeking more efficient ways to manage complex travel journeys. As global tourism businesses move away from fragmented tools, demand is growing for centralised platforms that connect itineraries, documents, client
