Chalet Hotels Unveils ‘Lakshya’—A Strategic 15-Month Leadership Program Shaping the Future of India’s Luxury Hospitality Sector
Mumbai, India — In a bold move to redefine talent development in India’s hospitality sector, Chalet Hotels Limited has introduced a forward-thinking management trainee program titled ‘Lakshya – Aim. Lead. Achieve.’ This 15-month initiative is designed to groom the next generation of visionary leaders for India’s flourishing luxury hotel industry.
As part of its long-term commitment to excellence, innovation, and sustainable growth, Chalet Hotels aims to empower young professionals through a structured learning journey that merges operational experience with strategic leadership training.
A Comprehensive Development Framework: From Learning to Leading
The Lakshya program is meticulously crafted into a four-phase curriculum:
- Uday (Fresh Start): A foundation phase that introduces trainees to core hospitality concepts, operational standards, and the Chalet brand ethos.
- Anubhav (Experience): Trainees rotate across departments including front office, housekeeping, F&B, and finance, gaining immersive exposure to real-world hotel operations.
- Pankh (Advanced Learning): Focused on skill specialization, this stage allows participants to choose a major and minor department—promoting both depth and breadth in knowledge.
- Shikhar (Live It): The capstone stage where trainees take on real-time business projects, executive shadowing, and leadership simulations to prepare for managerial roles.
Cross-Brand and Cross-Functional Training
What sets Lakshya apart is its unique cross-brand exposure. Trainees get the opportunity to work across Chalet Hotels’ premium portfolio, which includes JW Marriott, Westin, Marriott Sheraton, and Novotel, among others. This enables them to understand diverse operational frameworks and customer experience models, providing a holistic view of the Indian luxury hospitality landscape.
The program also integrates corporate training modules, where participants are exposed to central functions such as marketing, revenue management, HR, and sustainability, helping them align operational practices with business strategy.
Leadership Speaks: Investing in Talent for Tomorrow
Gaurav Singh, Chief Operating Officer at Chalet Hotels, emphasized the strategic importance of the program:
“With Lakshya, we’re building more than a training initiative—we’re shaping future leaders who will drive change in a rapidly evolving industry. This reflects Chalet Hotels’ vision to be not only a market leader in luxury hospitality but also a pioneer in talent development.”
Mugdha Mahambrey, General Manager – Human Resources, added:
“Lakshya is rooted in our commitment to people-first growth. We believe in structured learning, value-based leadership, and creating an environment where young talent can thrive. This program is not just a stepping stone but a launchpad for a meaningful career in hospitality.”
Alignment with Industry and Government Priorities
Chalet’s Lakshya program aligns with India’s Skill Development Mission (NSDM) and contributes to the broader goals of upskilling the workforce in high-growth sectors like tourism and hospitality. According to the Ministry of Tourism, the sector is poised to create 53 million jobs by 2029, making initiatives like Lakshya critical in building a future-ready workforce.
Furthermore, the curriculum integrates best practices from leading global hospitality programs, while staying anchored to local customer sensibilities, sustainable operations, and digital transformation—essential for the future of luxury hospitality.
Why Lakshya Stands Out in the Indian Hospitality Landscape
- Duration: 15-month intensive program
- Specialization: One major and one minor department
- Training Locations: Across Chalet’s luxury properties and corporate offices
- Methodology: On-ground experience, executive mentoring, leadership workshops, and live projects
- Career Path: Post-completion, trainees are placed in supervisory or managerial roles with a clear path for long-term leadership growth
Shaping Tomorrow’s Hoteliers
With Lakshya, Chalet Hotels is not only investing in individual careers but also in the future of the Indian luxury hotel industry. This initiative reflects a paradigm shift from conventional training to strategic leadership grooming, offering young professionals a chance to be part of India’s premium hospitality revolution.
In a sector where guest experience is paramount, Chalet Hotels is leading by example—creating a leadership pipeline that is agile, innovative, and deeply rooted in service excellence.
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