Starting September 1, 2025, international travelers headed to Bali—and other major Indonesian cities—are stepping into a smoother customs and immigration process thanks to the new All Indonesia app. This all-in-one digital system combines immigration, customs, and health declarations into one seamless form, meaning visitors only need one app and one QR code when they land.
What the App Does
Gone are the days when travelers had to juggle multiple forms and apps—like separate immigration cards, health declarations, and customs paperwork. Now with the All Indonesia app, visitors simply:
- Download the app (available for Android and iOS) or access the web portal.
- Fill in essential travel details before departure—personal info, passport, flight, accommodation, and health declarations.
- Receive a QR code that airport officials scan on arrival.
This one-stop process streamlines entry and minimizes delays—a win for everyone. The app is currently required at major airports like Bali’s Ngurah Rai, Jakarta’s Soekarno-Hatta, Surabaya’s Juanda, and at Batam’s international port, with a full rollout to all airports slated soon.
Why It Matters for Travelers
- Faster arrival: All declarations are handled beforehand, so visitors can pass through with ease.
- Simple preparation: Everything is managed via one interface—no more toggling between different forms or apps.
- Greater clarity: The unified system ensures visitors don’t miss steps for health checks or customs.
Key Traveler Requirements
Even with the app, travelers must still handle a few other travel essentials:
- e-Visa or VOA: You still need to apply for a visa (e-VOA) at least 48 hours before travel or opt for Visa on Arrival, typically costing around $50.
- Tourism Levy for Bali: Travelers to Bali must pay a tourist tax of IDR 150,000 (about $14), which can be paid in advance or at the airport.
How to Use the All Indonesia App
- Download the app ahead of your trip or use the web version.
- Complete all necessary information up to three days before arrival.
- Generate a personal QR code.
- Present the QR code to officials on arrival at immigration or customs.
The system is free to use, multi-language supported, and designed with data security in mind. Forestalling confusion, it replaces older systems like the health-focused SatuSehat app.
What to Expect at the Airport
When you land, simply head to the checkpoints where your QR code will be scanned. This faster process means less time waiting in lines and more time enjoying your Bali getaway—whether that means beach time, temple visits, or simply settling into your hotel.
Why It’s a Game Changer
Indonesia’s decision to unify key declaration steps into one digital platform sets a new benchmark for travel efficiency. By reducing paperwork, providing clarity, and cutting wait times, it makes arriving in one of the world’s most popular tourist destinations easier and more welcoming.
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