The global hospitality industry is entering a major new phase of digital transformation as Mews and SiteMinder launch what is being described as the hotel sector’s first fully integrated distribution and operations platform. The partnership enables hotels to manage distribution, inventory, rates, availability, and operational workflows directly from a single centralized system, eliminating the need […]
RBS has completed the acquisition of Zeko, an AI-powered guest engagement platform, in a move set to accelerate digital transformation across hotels in the USA, UK, Europe, the Middle East and other global markets. The deal strengthens RBS’s position in hospitality technology by adding automated upselling, real-time concierge services, digital check-in tools and messaging automation
Hotels in New York, Chicago, and Las Vegas are entering a critical phase in 2026 as operators race to modernize aging communication systems while trying to avoid service failures, cyber threats, and mounting regulatory pressure. The challenge is reshaping the U.S. hospitality sector at a time when guest expectations for seamless digital service are rising
